During the Support phase, our (CCSR) Certified Customer Service Representatives are available by phone and email for timely resolution of issues and for answers to your questions.
Business Hours: 8 am - 5:30 pm EST
We offer unique services for self-help and additional training:
Self-service portal where you can view the status of your case
A self-help library of tools that guide you through frequently asked questions as well as group-based webinar training sessions
On-site training where a CCSR will come to your location for product training