During the Support phase, our (CCSR) Certified Customer Service Representatives are available by phone and email for timely resolution of issues and for answers to your questions.

We offer unique services for self-help and additional training:

  • Self-service portal where you can view the status of your case

  • A self-help library of tools that guide you through frequently asked questions as well as group-based webinar training sessions

  • On-site training where a CCSR will come to your location for product training