Take a look at UtiliSphere's features:
To achieve business growth, you must maximize the performance of your people, the work they do, and the assets they use. Read the features below to learn how UtiliSphere helps achieve maximum performance that fuels business growth.
One Call Ticket Management
UtiliSphere has the premier, leading One Call ticket management solution in the industry. Using UtiliSphere, organizations can electronically receive, respond to and resolve excavation requests. The solution includes customizable rules for automatic ticket routing and dispatching and One Call ticket screening with facility and responsibility mapping. Facility shapes can be imported or manually drawn to represent systems and buffers or areas of locator responsibility. In addition, location shapes can be exported to third party GIS systems. Other features include automated positive response to the One Call center, utility company, locator and excavator via email, voice, fax or manual call, and the ability to accurately and comprehensively pinpoint dig sites on a map.
Mapping algorithms are designed for safety and accuracy
Quickly identify if dig sites are a hazard
Eliminates manual processes
Improves compliance with ever-changing local laws
Eliminates the need for dispatching when excavation does not require an activity
No-Code Customizable Form Designer
Our unique no-code form designer empowers customizable, DIY digital form design in a collaborative, easy to use, test and publish environment. Forms can be designed with advanced functions like dynamic contextual intelligence, multiple field types, advanced nesting, tracking, auditing, alerts, triggers, calculations, data inputs, validation and verification.
Improves process efficiencies company-wide
Eliminates human error
Empowers real time data capture
Ensures accurate and complete information capture
100% customized to your business processes
Empowers you to use the data you capture
Mobile Device Access
Mobile access allows data collection on any laptop, tablet, smartphones or remote device in any OS, online or offline (even mapping functionality). Universally compatible with any device, UtiliSphere can be deployed and interchanged with different operating systems at any time. Advanced features include photo and document capture, responsive user interfaces, GPS integration, work prioritization, customizable push notifications, signature capture, speech-to-text, turn-by-turn directions and more.
Empowers remote workers globally
Allows data capture in the field; connected or not
Lets you deploy the hardware you have in place
Future-proofs your investment against future technology changes
Empowers data collection with or without internet access
Work and Asset Mapping
UtiliSphere gives you the ability to dynamically map your assets as well as where and when work is scheduled and/or completed. With pinpoint accuracy, our maps display street and satellite with ERSI map layers. Layers can be activated with various assets — and maps can be leveraged to define workforce responsibility, measure distances, search for assets/locations, auto-suggest related work items, view worker’s locations in real time, see work in progress and many more advanced functions.
Ties physical assets to critical workflows
Delivers critical information to local technicians
Enables users to “see” sales opportunities for growing revenue
Ensures compliance with local, state and federal requirements
Enhances automated scheduling, dispatching and notifications
No-Code Configurable Process Automation Designer
Using UtiliSphere, entire work processes can be completely customized, automated and enforced. This includes automatic work dispatch (individuals or groups) based on triggered, scheduled or timed events; advanced if/then actions and rules based on system conditions; and recurring workforce notifications. In addition, workforce automation can be extended to third parties and contractors.
Automates your processes and workforce
Provides visibility into who’s in the filed and why
Enforces critical policies and procedures
Dispatches the right workers for the right job
Notifies individuals of critical work to save time and money
Customized Scheduling and Routing
UtiliSphere has the ability to schedule and optimize routes to job sites with automated routing or manual overrides — including the ability to take into account average time on a job site and travel time. This allows organizations to better plan jobs, communicate arrival times to customers or site managers, provide notices and alerts and develop advanced schedules.
Saves travel time, fuel and optimizes routes
Allows jobs to get done faster with more efficiency
Improves customer communication
Drives job-site efficiencies
Expedites customer communication and invoicing
Reporting and Analytics
UtiliSphere provides Reporting and Analytics with the opportunities to drill down into every aspect of your business and create custom DIY reports with visually rich charts, graphs and complex data comparisons. Information can also be viewed on a map, exported to multiple file formats and indexed by time, work type, work cluster and more.
Provides insight into cost optimization and profitability
Allows organizational visibility into KPIs to drive company-wide improvement
Drives information for proactive budgeting and planning against historical data
Integration with Internal and External Systems
The built-in APIs within UtiliSphere allow it to push and pull data bi-directionally to and from other systems automatically — including systems such as document management, EAM, WOM, ERP, CRM and CMMS; or any custom-developed or accessible system such as barcode and inventory systems. This can be done in the field, in the office, across remote systems or mobile devices. Single sign-on can also be leveraged for system access, ensuring compliance and reducing the need for multiple passwords.
Extend and get more value from the technology you already have in place
Trigger critical events and processes from systems outside of UtiliSphere
Capture data from remote monitoring devices for predictive maintenance (IoT)
Unlock trapped or siloed data from existing internal systems
Ease of Use, Scalability and Availability
Not only is UtiliSphere extremely easy to use with an intuitive user interface, it is highly scalable and and boasts a 99.9% uptime with proven reliability. It is deployed in the cloud with multi-tiered security, giving you the peace of mind that your critical data and company information will always be safe.
Scales with you as your business grows
Training time is minimal and ramp-up is fast
Always available when you need it; no downtime
Product updates are immediate
Data is secure
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